Privacy Policy

At Macclenny Movers, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you visit our website and use our services. By using our website and services, you agree to the practices outlined in this policy.

If you do not agree with this Privacy Policy, please do not use our website or services.

1. Information We Collect

We collect personal information that you provide to us directly when using our services or website. This includes, but is not limited to:

  • Personal Identification Information: Name, address, phone number, email address, payment details, and any other information provided during service booking or inquiries.
  • Service-Related Information: Information about the services requested, such as the type of move, pick-up and delivery locations, special requirements, and any other specific details related to your move.
  • Website Usage Information: Information about your use of our website, including browser type, IP address, pages visited, time spent on the website, and other related usage data. This information is collected through cookies and tracking technologies.

2. How We Use Your Information

We use your personal information to provide and improve our services, including:

  • To Process Your Transactions: We use your information to complete and manage your service requests, including billing, scheduling, and customer service.
  • To Communicate with You: We may contact you to confirm your booking, send updates about your move, and provide customer support.
  • To Personalize Your Experience: We may use your data to improve our website, services, and marketing strategies to better meet your needs.
  • To Process Payments: We use your payment information to process charges related to your moving services.
  • To Comply with Legal Obligations: We may use your personal information as required to comply with legal requirements, regulations, or requests by law enforcement.

3. How We Protect Your Information

We take reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and administrative safeguards to maintain data security. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following situations:

  • Service Providers: We may share your personal information with third-party service providers who help us in performing essential services, such as payment processing, customer support, and data storage. These service providers are obligated to protect your information and only use it as necessary to provide the services.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and personalize content. Cookies are small files that are stored on your device to help us recognize you when you return to our website. You can adjust your browser settings to disable cookies, but this may limit some features of the website.

6. Your Rights and Choices

As a user of our services, you have the following rights:

  • Access and Correction: You may request access to the personal information we hold about you, and you may request corrections to any inaccuracies.
  • Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Macclenny Movers. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Macclenny Movers
541 S 6th St,
Macclenny, FL 32063
Email: info@macclennymovers.com
Phone: +1 904-605-0452