Term and condition

Welcome to Macclenny Movers. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website and services. By accessing or using the services provided by Macclenny Movers (“we”, “our”, or “us”), you agree to be bound by these Terms and Conditions.

If you do not agree to these Terms, please do not use our website or services.

1. Definitions

• Services: Refers to the moving and storage services provided by Macclenny Movers, including but not limited to local and long-distance moving, commercial moving, residential moving, and moving and storage services.
• Client, Customer, or You: Refers to any individual, company, or entity using our services.
• Website: Refers to the website www.macclennymovers.com.

2. Service Agreement

By engaging with Macclenny Movers and using our services, you acknowledge and agree to the terms set forth in this agreement. The services will be provided in accordance with the details outlined in your service agreement, and the pricing will be based on the agreed-upon rates.

We reserve the right to modify or update any part of this agreement with prior notice. It is the customer’s responsibility to review these Terms periodically.

3. Booking and Payment

To book our services, you must provide accurate information regarding the services requested, the date and time of the move, and any other necessary details. Once we confirm your booking, you will receive a written estimate or invoice outlining the expected charges for your move.

• Deposit: For some services, a deposit may be required at the time of booking. This will be deducted from the final price.
• Payment: Payment for services rendered is due upon completion of the move unless otherwise agreed upon in writing. We accept [list payment methods].

Please be aware that additional charges may apply for unexpected changes in service or any additional services requested during the move.

4. Pricing and Charges

Our pricing is determined by various factors including the nature of the move (e.g., local or long-distance), the volume and weight of goods, and any additional services such as packing, disassembly, or storage. A final quote will be provided before the move commences.

• Hourly Rates: For local moves, we typically charge an hourly rate, which includes time for travel, loading, unloading, and any other services.
• Flat Rates: For long-distance or commercial moves, we may provide a flat rate based on the distance, volume, and scope of the move.
• Additional Fees: Additional fees may apply for services such as heavy lifting, specialized moving, parking permits, or delays caused by uncontrollable circumstances.

5. Client Responsibilities

As the client, you are responsible for ensuring that:

• All items to be moved are accessible and ready for transport.
• Any fragile or high-value items (such as electronics, art, jewelry, etc.) are properly packed or disclosed to us for special handling.
• Adequate parking and loading/unloading areas are available for our moving trucks.
• You notify us of any potential obstacles such as narrow doorways, staircases, or large furniture that may require extra attention.
• Any items that require special handling or that are prohibited by law (e.g., hazardous materials, illegal substances, pets) are excluded from the move.

If any items are not accessible or prepared for transport, we may charge additional fees or refuse to move them.

6. Cancellations and Rescheduling

If you need to cancel or reschedule your move, please notify us as soon as possible. The following policies apply:

• Cancellation: Cancellations made at least [number] hours before the scheduled move will receive a full refund of the deposit. Cancellations made less than [number] hours before the scheduled move may result in forfeiture of the deposit.
• Rescheduling: You may reschedule your move based on availability, and a rescheduling fee may apply.

We reserve the right to cancel a move in case of extreme weather, hazardous conditions, or other unforeseeable events. In such cases, we will notify you promptly and reschedule your move at no additional cost.

7. Liability and Damages

While we take great care in handling your belongings, accidents can happen. Macclenny Movers is fully insured for damages incurred during the moving process. Our insurance policy covers the loss or damage of your items during the move, up to a specified amount.

• Limited Liability: Our liability for lost or damaged items is limited to the value of the item, unless otherwise agreed in writing. We do not assume responsibility for damages to items packed by the client or not properly prepared for the move.
• Claims: If any items are damaged during the move, please notify us immediately in writing. Claims must be submitted within [number] days of the move.

We are not liable for delays or damages caused by third-party factors such as traffic conditions, acts of nature, or other events beyond our control.

8. Prohibited Items

The following items are not allowed to be transported by Macclenny Movers:

• Hazardous materials (e.g., chemicals, flammable substances, explosives)
• Perishable goods
• Illegal substances
• Animals (unless specifically arranged with prior notice)
• Firearms, ammunition, or other weapons

Any items that are not allowed or are unsafe to transport will be the responsibility of the client to remove before the move.

9. Privacy Policy

We take your privacy seriously. Our Privacy Policy governs how we collect, use, and protect your personal information. By using our services, you agree to our Privacy Policy, which can be reviewed on our website.

10. Dispute Resolution

In the event of any dispute regarding these Terms and Conditions, we encourage you to first contact our customer service team to resolve the issue amicably. If we are unable to resolve the dispute through direct negotiation, we may engage in mediation or arbitration as outlined in our dispute resolution policy.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall take place in the courts located in [County], Florida.

12. Modifications to Terms and Conditions

We reserve the right to modify or amend these Terms and Conditions at any time without prior notice. All changes will be reflected on this page with an updated effective date. It is your responsibility to review these Terms periodically for updates.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Macclenny Movers
541 S 6th St,
Macclenny, FL 32063
Email: info@macclennymovers.com
Phone: +1 904-605-0452